If you’re looking to return or exchange your order, we’re here to help!
Please note the following Terms & Condition for return and refund policy:
- All product seals must not be tampered with.
- Returned product must have our hologram and warranty sticker attached.
- Returned product have to be in original product packaging with all accessories included.
- Returned product must be in original packaging with all the accessories included.
To initiate a return / refund, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return.
- Print the prepaid return shipping label that you will receive by email.
- Send all items back to us using the label provided.
Additional Information:
- All returned products will be check by our return product team, please expect 2-5 working days of progress.
- Shipping and courier costs that occur are borne by the buyer.
- Returned Products that are lost in shipping are not our responsibility.